Since 2008, Brother has offered a comprehensive waste management and end-of-life recycling programme for businesses and consumers. Our challenge to all New Zealanders who have purchased Brother products is to dispose of waste materials in an environmentally responsible manner to help preserve the planet for future generations. With Brother at your side, it is easy to do the right thing!

Recycling Consumables

Recycling consumables reduces the amount of waste in landfill and allows materials in consumables to be re-used. Thanks to Brother, the Croxley Recycling and New Zealand Post, recycling consumables has never been easier.

Recycling Consumables - households and small businesses

It only takes a few simple steps:

  1. Call 0800 180 160 to order a free post consumables recycling bag (a small bag for inkjet cartridges and large bag for laser toners). This will be posted to you.
  2. Place your empty consumables in the free post bag you receive.
  3. Post this bag free of charge from anywhere in New Zealand to Brother. In the case of some toner or drum packages, the bag may need to be taken to the nearest Post Shop and dropped off.
  4. Each bag is collated by NZ Post before being redirected to Croxley Recycling in Auckland

If your used consumable will not fit into a recycling bag, refer to our DROP OFF points here for nearest location to dispose of your used consumable.

Recycling Consumables – medium and large sized businesses

Brother, in association with the Croxley Recycling provides empty consumable collection boxes free to Brother corporate customers to dispose of their used consumables. From the smallest ink cartridge to the largest drum unit, all consumables can be placed in the box.

It only takes a few simple steps:

  1. Call your Brother account manager, or ring 0800 329 111 to request a recycling box. Please note: once you are in the Croxley Recycling system and need to re-order another box, you must state that it is a Brother box or you may be charged for the service.
  2. When the box is full, call 0800 180 160 to request the box be collected. You will be quoted a 6 digit job number which can be written in the space provided at the top of the box.
  3. Allow 2 to 3 days for the box to be collected. This is the same wherever you are in New Zealand.
  4. A replacement box will be delivered about a day or so after the full box is collected.

We will accept other brand consumables in the Brother boxes, but please limit recycling to consumables and not hardware or general recycling.

Recycling Hardware

Do you have an old Brother printer you’d like to dispose of? Brother has partnered with a company who are leaders in the provision of hardware recycling. They will break down and arrange for recycling of the various elements common to each printer, from the plastic casing to individual metal components to packaging.

Recycling Hardware - households and small businesses

It only takes one simple step:

  1. If you have one or two Brother printers to dispose of, the machine/s can be taken to one of the Brother Authorised Service and Recycling Centre drop-off points throughout New Zealand.

Refer to our DROP OFF points here for nearest location to dispose of your used hardware.
That’s all there is to it!